77vd understands how valuable your personal information is to you. This Privacy Policy describes what information 77vd collects, why it collects it, how it is used, and what steps are taken to keep your data secure.
We believe transparency is the foundation of trust. That is why this policy is written in plain, straightforward language rather than complex legal terms — so you can truly understand it. At 77vd, your privacy is not just a legal obligation; it is our ethical responsibility.
1. What Data Do We Collect?
77vd collects information in several ways. The key details are outlined below:
Information provided at registration:
- Full name and date of birth
- Email Address & Mobile Number
- Username and password
- Address (City & Country)
During identity verification:
- National ID or Passport Photo
- Proof of current address
Automatically collected information:
- IP Address & Device Information
- Browser type and operating system
- Platform activity logs (login timestamps, game history)
- Information Collected via Cookies & Tracking Technologies
Financial Transaction Details:
- Deposit & Withdrawal Amounts and Timestamps
- Type of payment method used (mobile banking, e-wallet, etc.)
2. How Is Your Data Used?
77vd uses collected information solely for the following purposes:
| Purpose of Use | What Information Is Used | Basis |
|---|---|---|
| Account Creation & Management | Name, email address, phone number | Contractual Necessity |
| Identity Verification (KYC) | ID document, proof of address | Legal Obligations |
| Payment Processing | Financial Information | Contractual Necessity |
| Customer Support | Contact details, account history | Legitimate Interest |
| Promotions & Bonus Offers | Gaming History & Preferences | Your Consent |
| Fraud Prevention | IP, Device & Log Data | Legitimate Interest & Legal Obligation |
If we wish to use your information for any purpose beyond those stated above, your consent will be obtained beforehand.
3. Who Is Your Data Shared With?
77vd does not sell your information or share it with third parties for free. However, data may be shared in the following limited circumstances:
- Payment Partners: Only the information necessary to process transactions is shared with payment gateway partners.
- Technology Partners: Limited data may be shared with cloud hosting and security partners required to operate the platform.
- Legal Obligations: We are legally required to provide information upon a valid court order or lawful request from a government authority.
- Fraud Prevention: Limited data may be shared with trusted third-party security services to help prevent fraud and cyber threats.
4. Cookies & Tracking Policy
77vd uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help the platform recognize you.
The cookies we use:
- Essential Cookies: These are essential for maintaining login sessions and platform security and cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Data is collected to improve platform performance.
Most browsers allow you to disable cookies. However, doing so may prevent some features of 77vd from functioning properly.
5. Data Security Measures
77vd follows industry-leading technology and processes to keep your information secure. Our key security measures are:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
- Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
- Data Segmentation: Different categories of data are stored on separate servers.
- Restricted Access: Only authorized personnel have access to user data.
- Firewall & DDoS Protection: Servers are protected against external attacks.
However, no internet transmission can be guaranteed 100% secure. We strongly encourage you to use a strong password and never share your account credentials with anyone.
6. Data Retention Period
77vd does not retain your information longer than necessary. The general policy is:
- All information is retained for as long as your account remains active.
- After account closure, financial transaction records may be retained for up to 5 years as required by legal obligations.
- Any data used for marketing purposes will be deleted promptly upon withdrawal of your consent.
- Cookie data generally expires within 30 days to one year.
Upon receiving a data deletion request, we will take action within 30 days, subject to applicable legal requirements.
7. Your Rights
You have the following rights regarding your personal information:
To exercise any of these rights, email us at [email protected] or contact us via live chat. We typically respond within 30 days.
8. Protection of Minors' Information
77vd strictly refrains from providing services to anyone under 18. We do not knowingly collect any information from minors.
If we become aware that a minor has created an account, that account will be suspended immediately and all associated data will be deleted.
9. Changes to the Privacy Policy
77vd may update this Privacy Policy from time to time. For significant changes, you will be notified in advance by email or platform notification.
The "Last Updated" date will change with each revision. Continued use of 77vd after any changes constitutes acceptance of the updated policy.
10. Privacy Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: [email protected] (responses are typically sent within 24 hours)
- Live Chat: Reach us via Live Chat from any page on the platform
- Support Ticket: Log in to your account and submit a ticket from the Support section.
Our privacy team is available 24/7 to assist you. We take all your concerns seriously.